Nspire Recruitment

Website NspireITJobs Nspire Recruitment

IT Recruitment

•High Profile Government Department
•12 months Contract
•Immediate start

Working for a household brand name Managed Services Company, you will be part of an established and experienced team. Reporting to the Service Delivery Manager and working on a high profile federal government project, you will be challenged with this exciting engagement.

Key accountabilities include:
•High levels of service delivery focus
•Perform change management, incident and problem management tasks
•Change management processes – manage, update and change
•ITIL configuration management framework
•Escalate change management issues
•Work with stakeholders and in consultation with the customer(s), manage activities within customer specific change windows

The successful candidate will possess:
•2-3 + years experience in change management, incident management and problem management
•Experience in IT service and support management
•Technical skills in Windows 2000/XP and desktop operating environments and helpdesk environment
•Solid skills/experience in ITIL configuration and change management frameworks
•Solid analytical, problem solving and team work skills
•Current NV1 clearance or above (mandatory requirement)
•Available to commence work immediately or within 2 weeks

Please note: only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.

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